ClickCease
a plus quality

FAQ

  • Most common Boiler Issues

    - Boiler fails to ignite
    - Low pressure
    - Strange Noises
    - Boiler is not responding to the thermostat
    - Cold Radiators
    - Boiler leaking or dripping
    - Boiler cycling very fast
    - Available Hot water but No Heat

  • Why is there ice building up on the copper pipes?

    There can be many reasons why the refrigerant pipes are freezing up but the most common issue is low refrigerant levels. If your AC unit has ice buildup turn off the unit for at least 4 hours and call us at 416-410-0337

  • Furnace is blowing cold air in Winter?

    This can be due to Ignition lockout, sometimes could be resolved by resetting the power  and if this does not resolve the issue you should contact a certified gas technician from A-Plus Quality to get this problem resolved!

  • Why should I maintain my Furnace or AC?

    An annual maintenance will extend the lifetime of your heating and cooling unit. The technician will diagnose and repair any problem with the unit before it fails, so you won't need to worry about any problems when the weather gets very hot in the summer or extremely cold in the winter.

  • Water is Leaking on my Furnace

    Water falling on to the furnace can harm your heating unit by affecting the control boards and other components enclosed in the furnace. There can be many causes to the water overflow, but the most common cases in the summer is the ice build up inside the evaporator coil due to low refrigerant level. Water build up can also be due to the evaporator coil having a crack on the base, if this is the case contact us by booking an appointment or call us today to have a technician come have a look at your unit and repair this issue before it causes excessive damage.  

  • How do I know what size unit I need?

    If you have any problems with your system, you should contact the contractor who installed the units. All our systems are covered by a 5 year parts, 7 year compressor limited warranty
     
  • What are mini-split advantages?

    Just as the name implies, a “mini-split” system is a “split system” however available in smaller capacities, for single room to whole house conditioning. Mini-split systems may range from as small as 9,000 BTUh per hour, comparable to say, a small window AC unit, for individual room use, up to 4 and 5 ton capacities for “Room By Room” (also known as “Zoning”) and whole house conditioning. With near universal design, mini-splits are “heat pumps” which provide both heating and cooling for a home. Here are key advantages when compared to traditional split systems:

    Efficiency- Mini-splits are highly engineered systems which offer attractive operating efficiencies, in many instances, eligible for utility company rebates.
    Heat Pump- Most mini-split systems are heat pumps, providing year-round comfort.
    Solar friendly- Due to very low power requirements, mini-splits are an ideal complement to “Net Zero Energy” homes, or any home using renewable power.
    Carbon footprint- Mini-splits are 100% electric, with zero operating emissions of any type.
    Zoning- Most mini-split manufacturers offer systems capable of room-by-room “zoning”, to account for peak demands of a room based upon construction type, exposure orientation and usage.
    Variable capacity- Mini-splits are typically DC inverter driven. That is, a variable speed compressor which modulates in proportion to instantaneous demand. Most conventional split systems, by comparison, operate with an ON-OFF strategy. (Would you use an ON-OFF switch as the accelerator in your vehicle?)
    Location, Location, Location!- Mini-split outdoor units are compact; they can be located far away from noise-sensitive areas, such as bedrooms and home offices. Mini-split indoor units have the ability to be installed where conventional systems cannot.
    They’re perfect for additions and remodels where access to current HVAC system is difficult to access.
    Modern mini-split systems are remarkably quiet; in fact, many times their operation is unnoticed by the end user.

  • What is a heat pump?

    Heat pumps use electricity to move heat from a cool space to a warm space, making the cool space cooler and the warm space warmer. During the heating season, heat pumps move heat from the cool outdoors into your warm house and during the cooling season, heat pumps move heat from your cool house into the warm outdoors. Because they move heat rather than generate heat, heat pumps can provide equivalent space conditioning at as little as one quarter of the cost of operating conventional heating or cooling appliances.

  • What is a mini-split?

    By definition, and simply put, a “Split System” is a heating and air conditioning system which has two main components, the indoor unit and outdoor unit. In short, the indoor unit absorbs heat energy in the cooling mode, and the outdoor unit rejects the very heat absorbed by the indoor unit. And the cycle is repeated until the set temperature is met. Although the indoor and outdoor units are located in physically different, hence “split” locations, they are connected and operate as, one system; continuously circulating refrigerant liquid and vapor by means of interconnecting, dehydrated copper refrigerant lines, commonly referred to as a “Line Set”.

A Plus Quality Inc.

Client Testimonials

  • First experience was on New Year's Day, 2020, when furnace stopped. Called A-Plus and they had a rep (Jack) out quickly. He did some troubleshooting. He wasn't giving BS. Gave me options on repairing or replacing. Non-biased, no pressure. I chose replace and it was done the next day. Good experience all around. Second experience was early March, 2021 when a harsh chemical smell emanating from the furnace room, and pushed through the HVAC venting, permeated the house. Very concerning. Was late night, called A-Plus, immediately answered and suggested some safety moves for the evening. Booked a visit for the morning. Jack again came and assessed the issue and advised where the smell came from (outside). Again, very professional, quick, no BS, good guy. Completely satisfied with the service after often being given the BS treatment from other service providers for the house. Would definitely recommend.

    Daniel Colombo
    a month ago
  • A Plus Quality Inc were absolutely AMAZING! I changed my furnace, AC, and humidifier. They were quick, efficient, professional and did an outstanding job. I definitely recommend them to everyone!

    Paul D
    3 weeks ago
  • From the moment we called A Plus, until our heat was restored, the customer service was excellent! Polite and caring over the phone. Considerate and efficient technicians at the service end. Highly recommend.

    sue casey
    a month ago
  • A Plus Quality did a wonderful job installing our new Carrier heating system and ecobee smart thermostat. The technicians were courteous, professional and followed the health and safety protocols in regards to Covid-19. Thank you for a job well done!

    Patri A
    a month ago
  • what an amazing company, very friendly well experienced in the trade. they have lots of knowledge and the take all percostion of covid when coming into my house. they are also very clean and get the job done right. I will definitely be going to them again. I highly recommend for everyone to use a-plus quality.

    Gianluca Altobello
    a month ago

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FAQ

  • Most common Boiler Issues

    - Boiler fails to ignite
    - Low pressure
    - Strange Noises
    - Boiler is not responding to the thermostat
    - Cold Radiators
    - Boiler leaking or dripping
    - Boiler cycling very fast
    - Available Hot water but No Heat

  • Why is there ice building up on the copper pipes?

    There can be many reasons why the refrigerant pipes are freezing up but the most common issue is low refrigerant levels. If your AC unit has ice buildup turn off the unit for at least 4 hours and call us at 416-410-0337

  • Furnace is blowing cold air in Winter?

    This can be due to Ignition lockout, sometimes could be resolved by resetting the power  and if this does not resolve the issue you should contact a certified gas technician from A-Plus Quality to get this problem resolved!

  • Why should I maintain my Furnace or AC?

    An annual maintenance will extend the lifetime of your heating and cooling unit. The technician will diagnose and repair any problem with the unit before it fails, so you won't need to worry about any problems when the weather gets very hot in the summer or extremely cold in the winter.

  • Water is Leaking on my Furnace

    Water falling on to the furnace can harm your heating unit by affecting the control boards and other components enclosed in the furnace. There can be many causes to the water overflow, but the most common cases in the summer is the ice build up inside the evaporator coil due to low refrigerant level. Water build up can also be due to the evaporator coil having a crack on the base, if this is the case contact us by booking an appointment or call us today to have a technician come have a look at your unit and repair this issue before it causes excessive damage.  

  • How do I know what size unit I need?
    If you have any problems with your system, you should contact the contractor who installed the units. All our systems are covered by a 5 year parts, 7 year compressor limited warranty
     
  • What are mini-split advantages?

    Just as the name implies, a “mini-split” system is a “split system” however available in smaller capacities, for single room to whole house conditioning. Mini-split systems may range from as small as 9,000 BTUh per hour, comparable to say, a small window AC unit, for individual room use, up to 4 and 5 ton capacities for “Room By Room” (also known as “Zoning”) and whole house conditioning. With near universal design, mini-splits are “heat pumps” which provide both heating and cooling for a home. Here are key advantages when compared to traditional split systems:

    Efficiency- Mini-splits are highly engineered systems which offer attractive operating efficiencies, in many instances, eligible for utility company rebates.
    Heat Pump- Most mini-split systems are heat pumps, providing year-round comfort.
    Solar friendly- Due to very low power requirements, mini-splits are an ideal complement to “Net Zero Energy” homes, or any home using renewable power.
    Carbon footprint- Mini-splits are 100% electric, with zero operating emissions of any type.
    Zoning- Most mini-split manufacturers offer systems capable of room-by-room “zoning”, to account for peak demands of a room based upon construction type, exposure orientation and usage.
    Variable capacity- Mini-splits are typically DC inverter driven. That is, a variable speed compressor which modulates in proportion to instantaneous demand. Most conventional split systems, by comparison, operate with an ON-OFF strategy. (Would you use an ON-OFF switch as the accelerator in your vehicle?)
    Location, Location, Location!- Mini-split outdoor units are compact; they can be located far away from noise-sensitive areas, such as bedrooms and home offices. Mini-split indoor units have the ability to be installed where conventional systems cannot.
    They’re perfect for additions and remodels where access to current HVAC system is difficult to access.
    Modern mini-split systems are remarkably quiet; in fact, many times their operation is unnoticed by the end user.

  • What is a heat pump?

    Heat pumps use electricity to move heat from a cool space to a warm space, making the cool space cooler and the warm space warmer. During the heating season, heat pumps move heat from the cool outdoors into your warm house and during the cooling season, heat pumps move heat from your cool house into the warm outdoors. Because they move heat rather than generate heat, heat pumps can provide equivalent space conditioning at as little as one quarter of the cost of operating conventional heating or cooling appliances.

  • What is a mini-split?

    By definition, and simply put, a “Split System” is a heating and air conditioning system which has two main components, the indoor unit and outdoor unit. In short, the indoor unit absorbs heat energy in the cooling mode, and the outdoor unit rejects the very heat absorbed by the indoor unit. And the cycle is repeated until the set temperature is met. Although the indoor and outdoor units are located in physically different, hence “split” locations, they are connected and operate as, one system; continuously circulating refrigerant liquid and vapor by means of interconnecting, dehydrated copper refrigerant lines, commonly referred to as a “Line Set”.

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