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FAQ

• Furnace is blowing cold air in Winter?

  This can be due to Ignition lockout, sometimes could be resolved by resetting the power  and if this does not resolve the issue you should contact a certified gas technician from A-Plus Quality to get this problem resolved!

• How do I know what size unit I need?

  If you have any problems with your system, you should contact the contractor who installed the units. All our systems are covered by a 5 year parts, 7 year compressor limited warranty

   

• What is a mini-split?

  By definition, and simply put, a “Split System” is a heating and air conditioning system which has two main components, the indoor unit and outdoor unit. In short, the indoor unit absorbs heat energy in the cooling mode, and the outdoor unit rejects the very heat absorbed by the indoor unit. And the cycle is repeated until the set temperature is met. Although the indoor and outdoor units are located in physically different, hence “split” locations, they are connected and operate as, one system; continuously circulating refrigerant liquid and vapor by means of interconnecting, dehydrated copper refrigerant lines, commonly referred to as a “Line Set”.

• Why should I maintain my Furnace or AC?

  An annual maintenance will extend the lifetime of your heating and cooling unit. The technician will diagnose and repair any problem with the unit before it fails, so you won't need to worry about any problems when the weather gets very hot in the summer or extremely cold in the winter.

• Water is Leaking on my Furnace

  Water falling on to the furnace can harm your heating unit by affecting the control boards and other components enclosed in the furnace. There can be many causes to the water overflow, but the most common cases in the summer is the ice build up inside the evaporator coil due to low refrigerant level. Water build up can also be due to the evaporator coil having a crack on the base, if this is the case contact us by booking an appointment or call us today to have a technician come have a look at your unit and repair this issue before it causes excessive damage.  

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